Delivery Information | GettingPersonal

We provide a number of supply choices to fit your wants! As a few of our items take longer to make than others, generally your order will arrive in a number of deliveries. 

Please examine your basket for the supply estimate for every of your objects.


While we proceed to function and dispatch orders, as a result of Covid19 virus, some delays in supply might happen. That is usually attributable to employees shortages and subsequently might differ domestically. For that cause we can’t be particular about the place any delays might happen, however Royal Mail do proceed to make deliveries as regular the place doable.

One change that has occurred is that Royal Mail will not ship playing cards or letters on Saturdays till additional discover.

Supply carriers, together with Royal Mail, have now applied social distancing insurance policies. Which means that throughout your supply you’ll not be requested to signal an digital machine on supply and their employees won’t bodily hand the parcel to you.


 Supply Technique Supply Timescale  
Specific Tracked 
(Royal Mail Tracked 24)
 95% arrive the day after despatch* 

Commonplace Tracked

(Royal Mail Tracked 48)

97.5% of orders arrive 2 days after despatch, 
and nearly all inside Three days*


(Royal Mail 24 – 1st Class)

90% arrive the day after despatch* 
(Royal Mail 48 – 2nd Class)
2-Three Working Days*

*You may obtain an e mail from us as soon as your objects are despatched. That is when your supply timescale will start.

Please word Royal Mail advise that supply to some distant areas of the UK, resembling Northern Scotland and outlying islands might take longer than acknowledged.


When your parcel is despatched from us, you’ll obtain a Royal Mail monitoring quantity & hyperlink in an e mail – you should utilize this to examine the standing of your supply.

On the morning of the day Royal Mail are attributable to try supply, additionally, you will obtain an e mail & textual content (if in case you have supplied this to us) to let . You’ll then obtain an e mail/textual content when your parcel has been delivered. If Royal Mail are unable to ship, a calling card can be left at your handle with subsequent steps to rearrange assortment, or you may go to the Royal Mail hyperlink to rearrange re-delivery or supply to a neighborhood put up workplace.

Please word: Royal Mail Tracked providers are solely supplied on parcel sized orders. 


 Supply Technique  Supply Timescale 
Assured Subsequent Working Day
(Delivered by Courier)
  The subsequent working day*
 Assured Saturday Supply
(Delivered by Courier)
The subsequent Saturday*

Your order will arrive between 7.30am-8pm in your chosen day. Please guarantee somebody is current on the handle, as somebody might want to signal in your parcel.

Our courier will contact you through textual content message, so please depart your cell quantity on the checkout web page. They will let when to count on your parcel and ask for any additional supply info; resembling leaving the parcel with a neighbour.

*Orders for Subsequent Day & Saturday Supply will must be positioned earlier than the cut-off yesterday, please examine the basket web page in your confirmed supply date. As a few of our merchandise take longer to personalise attributable to their particular personalisation technique, some objects might not be accessible for Subsequent Day or Saturday Supply. Please word that our Subsequent Day Supply service doesn’t ship over the weekends or Financial institution Holidays, so in case you order this service on a Friday, your objects can be delivered on the subsequent accessible working day.


We don’t embody invoices in our packages, so you may ship your present on to the recipient.


In the event you’re ordering a number of playing cards, items, giant items or inflated helium balloons, your supply cost might range from the costs listed above. We’ll let on the basket web page how a lot your postage costs can be.

As a valued buyer we would like you to be pleased with what you’ve ordered. In the event you’re not utterly happy with the product(s) you’ve purchased then merely return it to us at any time inside 14 working days of receipt. This provide excludes personalised objects.

If the non-personalised items are returned inside 7 working days of receipt then we are going to fortunately concern a full refund together with postage and packing, or an alternate.

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