Customer Service - Frequently Asked Questions

Customer Service – Frequently Asked Questions

Blooms In the present day is dedicated to offering an impressive expertise to all of our prospects. With the intention to higher serve you we have now created a listing of solutions to essentially the most continuously requested questions. Click on on the query beneath to get its reply.

The place do I enter my low cost code?

Blooms In the present day promotional presents usually require a singular hyperlink on for financial savings to be utilized.

Confer with the unique supply of the promotional program, e mail or different supply.
Enter or click on on the direct hyperlink (URL) supplied.
See your financial savings utilized site-wide!
Presents and reductions can’t be mixed with different presents and don’t apply to service, delivery and associated supply charges.

Blooms In the present day appreciates your small business. After putting your first order, watch within the mail to your Blooms In the present day VIP card for a $10.00 financial savings on each future order. (again to prime)

Will I get a affirmation e mail?

We’ll ship out a affirmation e mail for each order positioned on our website online. Due to the growing efforts by Web Service Suppliers and e mail purposes to dam “spam”, generally our emails get “filtered” as spam unintentionally. If you don’t obtain the order affirmation e mail, please examine your “junk” or “spam” e mail folder to see whether it is there. For those who nonetheless don’t discover it, name our Buyer Care Staff at 1-800-520-0573 and we’ll resend it. One of the best ways to make sure that you obtain emails from us is so as to add “[email protected]” to your e mail tackle guide.  (again to prime)

What are my fee choices?

Blooms In the present day gladly accepts Visa, Uncover, MasterCard, American Categorical, and PayPal. As a VeriSign secured website, all transactions on our website are as safe as doable. Earlier than continuing with an order, we make an effort to acquire an authorization in your bank card on the level of sale. If there are any issues with securing and authorization, you can be notified as quickly as doable by way of the cellphone or e mail.  (again to prime)

What’s the distinction between “Nice”, “Higher”, and “Best”?

For a lot of of our flower bouquets, we provide three association choices. “Nice” is the usual floral association as pictured on our website online. The “Higher” preparations include extra flowers in the color and style of the unique association. “Best” preparations embody much more of the primary flowers, filler parts, and make for a really gorgeous show. (again to prime)

Will the association appear to be the image?

We’ll ship preparations representing the designs proven on our website as carefully as doable. Because of numerous seasonal and regional circumstances, availability of some flowers could also be very restricted in sure areas. Additionally, particular flower varieties or colours is probably not obtainable for supply on a specified day. Due to this fact, it’s doable that the precise bouquet pictured or requested is probably not obtainable for supply. On this occasion, the native florist will ship a second alternative of comparable flowers and container of equal worth and sweetness. Each effort might be made to take care of dimension, form, and general coloration schemes of an association, however there could also be some variance because of designer interpretation. In single selection preparations, selection will take desire over coloration. In case of substitutions, we nonetheless stand behind each order with our 100% Cash Again Assure. (again to prime)

Can I request totally different colours?

Requests could also be made for preparations with totally different colours than proven on our website online, however we can not assure availability of merchandise within the requested colours. There’s a area within the checkout course of to enter particular directions for the order, be at liberty to enter requests there. (again to prime)

What employment alternatives can be found at Blooms In the present day?

Blooms In the present day is experiencing development, and we’re all the time in search of the perfect and brightest individuals to affix our staff. Whereas we ship flowers and items nationwide, our essential headquarters are situated in Northern Virginia. Click on right here to see our present job openings. (again to prime)

Can I’ve flowers delivered internationally from Blooms In the present day?

Blooms In the present day is joyful that will help you ship flowers internationally. Please contact considered one of our floral design specialists at 1-800-359-5309 for help or click on the “Worldwide” hyperlink on the backside of the web page. (again to prime)

What’s the cancellation coverage?

Blooms In the present day can not cancel or change orders already delivered or presently in route. For those who discover it essential to cancel or change another orders, please name our Buyer Care Staff at 1-800-520-0573.  or go to our customer support middle on-line   (again to prime)

How Can We Assist You?

  • Blooms In the present day
    Attn: Buyer Service
    13575 Wellington Middle Circle
    Suite 101
    Gainesville, VA 20155

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